Thanks to technology, working from home has never been easier. It’s possible to hold down a full-time job without leaving the comfort of your own home (or your pajamas, if that’s your style).
If you’re looking for a new job, there are two companies currently hiring work-from-home customer service representatives in states across the country. These types of positions generally get filled rather quickly, so if you’re interested—apply now!
The Penny Hoarder reports that this company generally hires reps for three different areas: sales and service (sales focus), customer service (customer focus) and technical support (technical focus). Currently, Convergys is hiring WFH sales and service reps in 36 states. To see them all, visit this jobs page and filter the results by entering “work at home” in the search field on the left-hand side.
You’ll need to live in one of the 36 states. You will also need a high school diploma or GED, at least one year of CSR experience and one year of sales experience if you’re opting for a sales-oriented spot. You’ll also need a 17-inch monitor, a PC with high-speed internet connection, an approved headset (upon hiring) and a quiet area to work in.
Schedules vary but you’ll need to be available for nights and weekends.
Pay and Benefits
The pay is not listed, but benefits look great and include medical, dental and vision insurance, 401 (k), tuition reimbursement, attendance-based wage increases, and more.
Here’s the link you need to apply! Enter the term “work at home” in the search field on the left.
Good old paper tickets that you get in the mail and present at the box office are quickly going the way of the dodo, and there’s a company named Gametime that’s partly responsible. Gametime is an app that lets you buy (or sell) tickets to big-time sporting events like the NFL, NBA, NHL, and MLB, and they need to hire Fan Happiness Associates to help their customers. This is a work-from-home (WFH) position, and it pays up to $18/hour. The goal is to “Deliver WOW Through Service!” Here’s what you need to know.
States Where They’re Hiring
Hawaii, Alaska, Arizona, Colorado, Washington, Oregon, Utah, New Mexico, Tennessee, Michigan, Ohio, Nebraska, Alabama, Wyoming or Oklahoma.
Answer incoming queries over phone, email or text. They could be about the app, a new order, or anything related to the day-to-day app operation.
This starts on January 23, 2017. A typical shift will be eight hours plus a lunch break, and you’ll be working 40 hours/week. When you apply, you’ll choose one of these shift times: 5 a.m. to 1:30 p.m., 11:30 a.m. to 8 p.m. or 1:30 p.m. to 10 p.m. PST. You will be working weekends and holidays. You’ll learn what you need to know via two weeks of paid training. You’ll chat with other team members over the Slack messaging program, and have weekly one-on-one’s with the team manager.
A college degree is required. Other specifics include 2+ years of customer experience in a customer-facing or support role, familiarity with the Windows OS, and more. You can find out more on the application link below.
How Much Do They Pay?
Pay rate is $15 per hour but it goes to $18/hour if you speak both English and Spanish. You’re also eligible for benefits.
Here’s How To Apply
If this all sounds good to you, they’re waiting to hear from you—apply here. Good luck! (BTW, you should probably get the Gametime app before you apply. Get it here for Android OS and here for Apple iOS.)